DELIVERY & SHIPPING
For large, fragile or high value purchases:
If any item you purchase online displays '£0 shipping', this means that an individual courier charge is required in addition to the purchase price for this item; or alternatively you are welcome to collect the item from us.
Please contact us for a courier quote prior to purchasing to ensure you are happy. Please click here to CONTACT US and request a quote.
We offer a professional, reliable, fully insured courier service with local companies. The rates and times of delivery can vary dependent on a range of variables. Generally the cheapest options are available if you are prepared to be flexible with your delivery date. Most deliveries can be achieved within two weeks. Our courier prices start at £30.
Please ensure you provide correct contact details for a smooth transaction and please see our Terms.
Collection from shop:
If you are able to collect, we are able to store sold items for up to two weeks free of charge. Please contact us regarding your collection date.
If you are unable to collect within 2 weeks, please contact us before purchasing, as there will be a storage surcharge. Further storage details are available in our Terms.
For smaller items under 10kg:
Standard shipping costs apply. Shipping is based on UK deliveries only*. If you are outside the UK please contact us for delivery options before purchasing.
Our standard delivery prices are as follows:
- 0-2kg: £7.50
- 2-5kg: £9
- 5-10kg: £11.50
- 10kg + or item exceeding 60x50cm are variable and quoted on request.
All items are sent using either Collect+ 3 day* standard tracked service or Parcelforce express48, with signature upon delivery. Not all items can be insured when sending in the post, with any shipping service of this sort. If this shipping option is agreed and chosen in preference to a personal courier, then Cunningham White's cannot be held responsible for items once they have been posted. If you require a service with guaranteed insurance, we recommend requesting a personal courier service as above, which we will happily arrange.
We aim to ship items within 2 working days, therefore delivery time will typically be between 3-5 working days (Monday - Friday).
We combine postage for multiple items.
*Please allow 1 extra working day for deliveries to and from Northern Ireland, the Isle of Wight, Isle of Man and the Far North of Scotland and up to 5 extra working days for the deliveries to the Scottish Islands.
All personal courier deliveries are insured to the full amount required.
For parcels posted, it is not possible to insure against breakages of glass, therefore insurance only covers loss when sending glass products. Antiques and "works of art" are not insurable with all available postal services and Cunningham White's cannot be held responsible for items once they have been posted/dropped off at the parcel depot.
Where possible we will try to use recycle packaging. This means that sometimes packaging material may not be new. We are big fans of recycling and of our planet. We always ensure however that all parcels are well wrapped and protected.
Tolls, taxes, and other fees not indicated in the total price may apply to international shipments. For international quotes please contact us before purchase.